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Miscellaneous | We are here for you

Mar 17, 2020 1:00:00 PM / by iA

At iA Financial Group, we are fully aware of the special situation and all arising concern over COVID-19. We have been monitoring the situation very closely for several weeks. 

As an employer of choice and corporate citizen, iA Financial Group is duty-bound to ensure the health and safety of its employees, clients and partners. 

Rest assured that we are taking all necessary measures to ensure the continuity of our operations and the usual quality service you expect from us. 

We will continue to monitor the situation closely and we feel confident of the effectiveness of the measures we have put in place. 

 
Preventive measures 

  • To protect your health as well as that of your clients, you are kindly asked to hold your meetings via videoconference or by telephone. 

  • Trust that our secure IT structure and technology along with our dedicated support team will allow us to continue to provide quality service. 

  • Additional information regarding any new procedures will be communicated to you shortly. 

We encourage you to regularly visit our website  ia.ca,  Advisor Centre, our  Facebook and  LinkedIn  pages where all information is available for you.

 
Communication with clients 

We invite you to use the  email template «COVID-19: Clients are our top priority» to communicate with your clients about the current coronavirus crisis. 

We thank you for your trust in us. 

Topics: Miscellaneous

Written by iA