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Procedures and FAQ

Videoconference | New instruction

Apr 2, 2020 4:48:37 PM / by Valérie Lelièvre

At iA Financial Group, the health and safety of our employees, advisors and clients is at the heart of our concerns. 

To ensure this, we continuously monitor our various processes and tools in order to adapt as quickly as possible to different situations such as the one we are currently experiencing with the COVID-19 pandemic and social distancing measures.

BUSINESS CONTINUITY - distance selling

In order to enable you to maintain your business operations during this period of considerable change, we have proposed a number of tools to help you to carry out sales and follow-up remotely. Videoconferencing is the key and today, to bring you up to date, we inform you that the only platform to use at the moment is Skype.


This is in response to the security issues currently facing the Zoom application. We must therefore ask you to stop using the Zoom application. Rest assured that we are working tirelessly to find for you the best technological, efficient and secure solutions to support you in your role as an advisor.


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Valérie Lelièvre
Business Solutions and Marketing

Topics: Insurance, Savings, Tools

Written by Valérie Lelièvre